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              Shipping & Delivery Policy

              At MarketNooks, we want your order to arrive safely and with clear expectations about processing, shipping, and delivery.

              Please review the information below before placing your order.

              1. Where We Ship

              MarketNooks currently ships orders within the United States.

              Available shipping methods may vary depending on your delivery address, product availability, package size, and other fulfillment requirements.

              The shipping options available for your specific order will be displayed during checkout.

              2. Processing Time

              Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

              Business days are Monday through Friday, excluding U.S. federal holidays.

              Orders placed on weekends or holidays will begin processing on the next applicable business day.

              During high-volume periods, seasonal promotions, or holidays, processing may take slightly longer.

              Processing time is separate from shipping/transit time.

              3. Shipping Methods & Rates

              We currently offer the following U.S. shipping options:

              Free U.S. Shipping

              • Cost: FREE on qualifying orders of $39.99 USD or more
              • Estimated Shipping Time: 7–15 business days

              Standard Shipping

              • Cost: $6.99 USD
              • Estimated Shipping Time: 5–7 business days

              Express Shipping

              • Cost: $15.99 USD
              • Estimated Shipping Time: The available delivery estimate will be shown during checkout where Express Shipping is available.

              Shipping availability and rates shown during checkout apply to the order you are placing.

              4. Free Shipping Eligibility

              Orders with an eligible merchandise subtotal of $39.99 USD or more qualify for Free U.S. Shipping.

              The qualifying order value is calculated after applicable discounts and promotions unless otherwise stated in the terms of a specific offer.

              Free Shipping applies only where the Free Shipping option is available for the delivery address and items in the order.

              If a promotion provides different free-shipping terms, the conditions displayed with that promotion will apply.

              5. Estimated Total Delivery Time

              Estimated total delivery time includes both:

              Processing Time + Shipping Time

              Based on our standard estimates:

              • Standard Shipping: approximately 6–10 business days total.
              • Free Shipping: approximately 8–18 business days total.
              • Express Shipping: processing time plus the applicable Express Shipping estimate displayed at checkout.

              These are estimated delivery windows and are not guaranteed arrival dates.

              Actual delivery may be affected by carrier operations, weather, seasonal demand, address issues, transportation disruptions, or other circumstances outside our reasonable control.

              6. Order Confirmation

              After your order has been successfully placed, you should receive an order confirmation using the email address or contact information provided during checkout.

              Please review your order confirmation carefully and contact us as soon as possible if you notice an error in your shipping address or order details.

              7. Shipping Confirmation & Tracking

              Once your order has shipped, you will generally receive a shipping confirmation containing available tracking information.

              Please allow some time after receiving your tracking number for the carrier to update its tracking system.

              You can also check your order status through our tracking page:

              Track My Order

              8. Split Shipments

              In some cases, items from the same order may be shipped separately due to product availability, fulfillment location, package size, or other logistical reasons.

              If your order is shipped in multiple packages, you may receive more than one tracking number and packages may arrive on different days.

              You will not be charged additional shipping fees simply because we choose to split an order into multiple shipments.

              9. Shipping Address

              Customers are responsible for providing a complete and accurate shipping address during checkout.

              Please review the following information carefully before submitting your order:

              • Recipient name.
              • Street address.
              • Apartment, suite, or unit number where applicable.
              • City.
              • State.
              • ZIP code.
              • Contact information.

              If you notice an address error after placing your order, contact us immediately at service@marketnooks.com .

              We will try to assist before fulfillment begins, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

              10. Undeliverable or Returned Packages

              A package may be returned to the sender because of an incomplete or incorrect address, failed delivery attempts, refusal of delivery, or other carrier-related reasons.

              If your package is returned as undeliverable, please contact us so we can review the available options.

              Additional shipping charges may apply if reshipment is required because of an incorrect or incomplete address provided by the customer, where permitted by applicable law.

              11. Delivery Delays

              We work to process and ship orders within the timeframes described in this policy, but unexpected delays may occasionally occur.

              Delays may result from circumstances such as:

              • Severe weather.
              • Carrier disruptions.
              • High seasonal shipping volume.
              • Transportation interruptions.
              • Address or delivery-access issues.
              • Product availability or fulfillment issues.

              If we are unable to ship an order within a timeframe we expressly promised, we will provide any notice, cancellation option, or refund required by applicable law.

              12. Tracking Shows Delivered, but the Package Is Missing

              If tracking shows that your package was delivered but you cannot locate it, we recommend first:

              • Checking around the delivery location.
              • Checking with household members or neighbors.
              • Checking mailrooms, parcel lockers, front desks, or other secure delivery areas.
              • Reviewing the tracking information for delivery notes.
              • Contacting the carrier when appropriate.

              If you still cannot locate the package, contact us at service@marketnooks.com with your order number and tracking information so we can review the situation.

              13. Damaged Packages or Products

              If your order arrives damaged, defective, incorrect, or with missing items, please contact us as soon as possible.

              Please provide:

              • Your order number.
              • A description of the issue.
              • Clear photos of the product.
              • Photos of the packaging and shipping label when relevant.

              For additional information about damaged or incorrect products, please review our Return & Refund Policy .

              14. P.O. Boxes and Special Addresses

              Some shipping methods or products may not be available for P.O. Boxes, APO/FPO addresses, or certain other delivery locations.

              The shipping methods available for your address will be shown during checkout where supported.

              15. Shipping Charges and Refunds

              Shipping charges paid at checkout are generally non-refundable for standard change-of-mind returns.

              If an order issue is caused by an error on our part, such as an incorrect, damaged, or defective item, applicable shipping costs will be handled in accordance with our Return & Refund Policy .

              Please review that policy for complete return and refund information.

              16. Changes to This Policy

              We may update this Shipping & Delivery Policy from time to time to reflect changes to shipping methods, rates, fulfillment practices, or other operational requirements.

              The latest version will be posted on this page with an updated "Last Updated" date.

              17. Contact Us

              If you have questions about shipping, tracking, or delivery, please contact us:

              MarketNooks
              H INTERNATIONAL NY LLC

              Email: service@marketnooks.com

              When contacting us about an order, please include your order number so we can assist you more efficiently.