Privacy Policy
Privacy Policy
At MarketNooks, we respect your privacy and want you to understand how information is collected, used, disclosed, and protected when you visit our website, make a purchase, contact us, or otherwise interact with our services.
MarketNooks is operated by H INTERNATIONAL NY LLC. Throughout this Privacy Policy, "MarketNooks," "we," "us," and "our" refer to H INTERNATIONAL NY LLC and the MarketNooks online store.
This Privacy Policy explains our general privacy practices. Depending on where you live, applicable law may provide you with additional privacy rights.
1. Personal Information We Collect
The information we collect depends on how you interact with MarketNooks. We may collect information that you provide directly, information generated through your use of our website, and information received from service providers and business partners.
Information You Provide to Us
This may include:
- Your name.
- Email address.
- Telephone number.
- Shipping address.
- Billing address.
- Order and purchase information.
- Account information and login details, if you create an account.
- Information you provide when subscribing to marketing communications.
- Messages, photos, and other information you send to customer support.
- Reviews, comments, feedback, or other content you voluntarily submit.
Order and Transaction Information
When you make a purchase, we collect information related to your order, such as the products purchased, order number, transaction amount, shipping method, delivery information, discounts used, and order status.
Payment transactions may be processed by third-party payment providers. Depending on the payment method you select, those providers may collect payment card or financial information directly from you. We may receive limited transaction and payment-status information necessary to process and manage your order.
Information Collected Automatically
When you visit or interact with our website, we and our service providers may automatically collect certain technical and usage information, including:
- IP address.
- Browser type and version.
- Device type and operating system.
- Device identifiers and similar identifiers.
- Pages viewed and products viewed.
- Links, buttons, and advertisements you interact with.
- Referring and exit pages.
- Date, time, and duration of visits.
- Approximate location derived from your IP address.
- Shopping-cart activity and checkout interactions.
- General website browsing and interaction activity.
2. How We Collect Information
We may collect personal information from:
- You directly when you place an order, create an account, contact us, or subscribe to communications.
- Your browser or device when you use our website.
- Cookies, pixels, tags, and similar technologies.
- Payment processors and transaction providers.
- Shipping and fulfillment providers.
- Advertising and analytics providers.
- Fraud-prevention and security providers.
- Other service providers that help operate our online store.
3. How We Use Personal Information
We may use personal information for purposes including:
- Processing, confirming, and fulfilling orders.
- Providing shipping, delivery, and tracking information.
- Processing payments and refunds.
- Managing returns, cancellations, and customer-service requests.
- Creating and maintaining customer accounts.
- Responding to questions and support requests.
- Providing important transactional or service-related communications.
- Operating, maintaining, and improving our website.
- Understanding how customers use our website and products.
- Measuring website and advertising performance.
- Personalizing content and shopping experiences where appropriate.
- Sending marketing communications when permitted.
- Detecting, investigating, and preventing fraud or unauthorized activity.
- Protecting the security and integrity of our website and services.
- Complying with applicable legal, accounting, tax, and regulatory obligations.
- Establishing, exercising, or defending legal claims.
4. Cookies and Similar Technologies
MarketNooks and our service providers may use cookies, pixels, tags, local-storage technologies, and similar tools to operate and understand our website.
These technologies may be used to:
- Keep your shopping cart and checkout functioning.
- Remember preferences and account sessions.
- Maintain website security.
- Measure website traffic and performance.
- Understand how visitors interact with our website.
- Measure advertising effectiveness.
- Help provide or personalize advertising where permitted.
Some cookies are necessary for the website to function, while others may support analytics, advertising, or personalization.
Where our website provides cookie or privacy controls, you may use those controls to manage available choices. You may also be able to adjust cookie settings through your browser. Disabling certain cookies may affect some website features or functionality.
5. Analytics and Advertising
We may work with analytics and advertising providers to understand website activity, measure marketing performance, and advertise MarketNooks products and services.
These providers may use cookies, pixels, tags, device identifiers, and similar technologies to collect information about interactions with our website and advertisements.
Depending on the services enabled on our website, these providers may include advertising and analytics platforms such as Google and other technology providers.
Under certain U.S. state privacy laws, some disclosures of personal information for cross-context behavioral advertising or targeted advertising may be considered a "sale," "sharing," or targeted advertising, even when no money is exchanged for the personal information.
Where applicable law gives you the right to opt out of these activities, you may exercise that right through the privacy controls made available on our website or by contacting us as described below.
6. Marketing Communications
If you subscribe to our email list or otherwise agree to receive marketing communications, we may send you information about:
- New products.
- Adult craft ideas and collections.
- Pet comfort products.
- Seasonal products and promotions.
- Special offers and other MarketNooks news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Even if you unsubscribe from marketing, we may still send non-promotional communications related to your orders, account, customer-service requests, security, or other transactions with us.
7. How We Disclose Personal Information
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, fulfill orders, protect our services, or comply with legal requirements.
These recipients may include:
- E-commerce platform and website-hosting providers.
- Payment processors and payment-service providers.
- Shipping, logistics, fulfillment, and delivery providers.
- Customer-support and communication providers.
- Email and marketing-service providers.
- Analytics and website-performance providers.
- Advertising and marketing partners.
- Fraud-prevention, security, and risk-management providers.
- Professional advisers such as accountants, attorneys, or consultants.
- Government authorities or other parties when disclosure is required by law.
Service providers may process personal information on our behalf to perform services for MarketNooks.
8. Sale or Sharing of Personal Information
MarketNooks does not sell personal information for monetary compensation.
However, as explained above, some U.S. privacy laws define "sale" or "sharing" broadly. Certain disclosures involving advertising cookies, pixels, or similar technologies may therefore be treated as a sale, sharing, or targeted advertising under applicable law.
Where we are legally required to provide an opt-out right, eligible consumers may request that we stop such sale, sharing, or targeted advertising through available website privacy controls or by contacting us.
We do not knowingly sell or share the personal information of children under 16 for purposes requiring opt-in consent under applicable law.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Complete and document transactions.
- Provide customer support.
- Maintain appropriate business and accounting records.
- Comply with tax, legal, and regulatory obligations.
- Prevent fraud and protect our services.
- Resolve disputes and enforce agreements.
Retention periods may vary depending on the type of information, the purposes for which it is used, and applicable legal requirements.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure. You should also take reasonable steps to protect your account credentials and devices.
11. Your Privacy Rights
Depending on where you live and the laws that apply to MarketNooks, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we maintain about you.
- Request information about how we collect, use, or disclose personal information.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Obtain a portable copy of certain personal information.
- Opt out of certain sales, sharing, or targeted advertising.
- Limit certain uses or disclosures of sensitive personal information, where applicable.
- Withdraw consent where processing is based on consent and withdrawal is permitted.
- Opt out of marketing communications.
- Exercise applicable privacy rights without unlawful discrimination.
These rights are not absolute and may be subject to exceptions under applicable law.
12. How to Submit a Privacy Request
To submit a privacy-related request, contact us at:
Please include enough information for us to understand your request and identify the account or transaction involved.
We may need to verify your identity before completing certain requests. We will only request information reasonably necessary for verification.
An authorized agent may submit a request on your behalf where permitted by applicable law, although we may require appropriate proof of authorization and identity verification.
13. California Privacy Rights
If you are a California resident and the California Consumer Privacy Act, as amended, applies to MarketNooks with respect to your personal information, you may have rights including:
- The right to know what personal information is collected, used, and disclosed.
- The right to request deletion of qualifying personal information.
- The right to request correction of inaccurate personal information.
- The right to opt out of the sale or sharing of personal information.
- The right to limit certain uses and disclosures of sensitive personal information where applicable.
- The right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.
Where applicable law requires us to recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control, we will process those signals as required by applicable law.
California privacy rights are subject to applicable legal thresholds, definitions, exemptions, and verification requirements.
14. Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights regarding access, correction, deletion, portability, targeted advertising, sale of personal information, profiling, or other processing activities.
Where such laws apply to MarketNooks, we will process eligible requests in accordance with applicable legal requirements.
You may submit a request by emailing: service@marketnooks.com .
15. Children's Privacy
MarketNooks is a general-audience online store and is not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13.
If you believe a child under 13 has provided personal information to us, please contact us at service@marketnooks.com so that we can review the matter and take appropriate action.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment services, social platforms, or other services that we do not control.
Their privacy practices are governed by their own privacy policies and terms. We encourage you to review those policies before providing personal information to third parties.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or legal requirements.
The latest version will be posted on this page with an updated "Last Updated" date.
Where required by applicable law, we will provide additional notice or obtain consent before material changes become effective.
18. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact us:
MarketNooks
H INTERNATIONAL NY LLC
Email: service@marketnooks.com
Registered Address:
34 LINFORD RD
GREAT NECK, NY 11021
United States